Home Energy Assistance Programs
Helping individuals through temporary utility payment challenges
ABOUT HOME ENERGY ASSISTANCE PROGRAMS
Home energy assistance programs help income-qualified individuals experiencing a financial challenge pay their energy bill and remain in their home.
Energy costs can place stress on a household budget, whether the income is low, or the household is experiencing a financial emergency. In some instances, the household is forced to make painful decisions regarding which bills to pay and which necessities to survive without.
USF (United Service Fund)
TRUE (Temporary Relief for Utility Expenses)
PAGE (Payment Assistance for Gas and Electric Programs)
SUEZ (Water Program)
WHO IS ELIGIBLE
Bergen County residents
Experiencing a temporary challenge involving utility bill payment
Household must be responsible for paying heating/cooling costs directly to the fuel supplier
Other specific requirements depending on assistance program
WHAT TO EXPECT
At your in-person appointment, your counselor will work with you one-on-one to determine the best program(s) to help you:
There is no charge for any of our energy payment services
HOW TO APPLY FOR MORE INFORMATION
Apply in person at 316 State Street, Hackensack NJ. Monday & Wednesday 9:00AM – 3:00PM or Thursday 9:00AM – 7:00PM.
If you have any questions, please call: (201) 488-5100 extension 7008.
If special accommodations are required (homebound or wheelchair), please call for an appointment.
After you call, your counselor will tell you what you need to bring from this list.
Complete application with all required forms.
Last four consecutive pay stubs (if paid weekly); Last two consecutive pay stubs (if paid bi-weekly)
Copy of pension statement showing gross or 1099
Current unemployment clients: A200 printout (obtain at 60 State Street, Hackensack,NJ)
18+ and attending school full-time: school schedule with credits shown and/or letter from school indicating you are attending full time
If you receive assistance from family or friends because your income doesn’t cover rent/mortgage: written statement showing monthly amount of assistance. Letter must include date, name address and phone number with signature.
Current income tax return: all pages with signature. If you didn’t file taxes, you must sign the Certification of No Income Tax Filing + 4506-T form.
If you receive government benefit (SSA, SSI, SSD), submit current proof, such as a copy of the check, current award letter, or bank statement.
Social Security cards for all household members (copy of card will be accepted)
Legal residents: submit a copy of your Resident Card. If you do not have a Resident Card, submit a copy of your current passport and Certification of no Social Security number
Most recent utility bill, e.g., PSE&G (all pages) and/or last bill of fuel deliverables (oil)
Proof of ownership or rent
Current lease (expired not accepted) or completed Tenant Verification Form
Housing letter (if you receive Section 8)
Mortgage statement and/or property tax bill
Homeowners with rental units must complete Rental Income Form
All three pages of NJ Home Energy Programs Application
Cooling applicants: original Doctor’s certification form
LOCATIONS AND TIMES - HACKENSACK
Home visits are available to assist the disabled and homebound individuals filing for LIHEAP
Greater Bergen Community Action Help Center*
316 State Street
Monday, Wednesday, Thursday
9:00 am to 3:00 pm
Extended Hours (November to May ONLY) Thursdays
8:00 am to 7:00 pm
214 Hudson Street
Monday, Wednesday and Thursday
10:00 am to 12:00 noon
1:00 pm to 3:30 pm
*office closed from 12 noon to 1:00 pm for lunch
Mt. Olive Baptist Church
260 Central Avenue
10:00am to 3:00PM