Family Worker (Tier II)

Title: Family Worker (Tier II)

Reports to: Social Service Specialist and/or Associate Director of Family Services

FLSA: Exempt

Job Responsibilities

  • Learns and adheres to the philosophy and mandates of Head Start and Early Head Start as outlined in the Performance Standards, licensing requirements, and the Policies and Procedures of Greater Bergen Community Action

  • Understands how children develop and learn in a variety of school, family and community contexts and provides opportunities that support their intellectual, social, emotional and physical development

  • Creates a teaching and learning community in which individual differences are respected

  • Responsible for infant, toddler and child recruitment and enrollment for the program each year in each respective center, including handing out, tracking and processing applications

  • Responsible for setting up and maintaining infant, toddler and children’s files for children enrolled in center based option and/or home based option

  • Enters and updates social service referrals in the agency computer program system, or any other data base deemed appropriate and necessary by any government or non-government agency and runs weekly and monthly reports

  • Responsible for facilitating parent involvement in the center, including but not limited to preparation as volunteers in parent training sessions

  • Familiarizes the parents with available resources in the area served, makes and accepts referrals for the children and families to and from other agencies

  • Makes periodic home visits and periodic phone calls, intervals and quantity to be determined by supervisor and/or director for children enrolled in center based option and/or home based option

  • Responsible for maintaining current and accurate records as required by the program and for insuring their confidentiality

  • Children’s Files Progress Notes must have 3 monthly documentations of family contact, one monthly follow up exclusively related to family goal as deemed appropriate and required by supervisor and/or director

  • Responsible for completing monthly Social Service Report

  • Responsible for Recruitment, Community Outreach and for Transition (Home to Center, EHS to HS and Kindergarten)

  • Maintains Transfer and Withdrawal documentation

  • Completes Content Area PIR

  • Helps organize and carry out parent training activities and support groups

  • Attends pre-service, in-service and all staff meetings as well as any other additional meetings deemed appropriate and necessary by supervisor and/or any other member of administrative team

  • Takes daily attendance and compiles Monthly Attendance Report and USDA Report

  • Contacts family if infant, toddler or child is absent more than three (3) consecutive days

  • Updates emergency cards; contacts the family when the child is sick and notifies nurse of all outcomes

  • Completes all family partnership agreements in a time frame determined by supervisor and/or director, 2 home visits a year (Fall and Spring), monthly follow up on goal; (more home visits may be provided depending on family needs) completes weekly home visit appointment documentation

  • Maintains written and oral monthly contact with families (at least 3 per month), all contacts to be well documented in appropriate files for families enrolled in center based option and/or home based option

  • Must plan for and participate in home visits and back to school events. These activities will be scheduled during the day and evening

  • Participates in monthly parent meetings at assigned, times and dates of meeting to be determined by parents, Parent Coordinator and Director

  • Keeps track of parent in-kind, complete Volunteer Reports and the Master Class List

  • Provides office and/or phone coverage at assigned sites if necessary

  • Assists with maintaining the safely and bodily cleanliness of each child

  • Participates in the Early Screening Inventory and Ages & Stages and/or any other assessment tool required by the agency and/or any other regulatory body

  • Assists in planning and/or participating in class trips or any other type of event that may take the teacher, family advocate, and/or students out of the typical classroom environment

  • Shares information with parent/guardian and plans, as a team, strategies for meeting the individual needs of each child

  • Shares information as needed with education staff concerning individual needs and/or concerns regarding each child

  • Meets with supervisors to discuss progress, classroom observations, program planning, professional development, and plans for specific training as needed

  • Participates as active, responsible members of the professional community, engaging in a wide range of reflective practices, pursuing opportunities to grow professionally and establishing collegial relationships to enhance the teaching and learning process

  • Knows and understands how education research and other methods of inquiry can be used as a means for continuous learning, self-assessment and development

  • Participates in the design and implementation of the Individualized Education Program (IEP) and Individualized Family Service Plan (IFSP) if requested

  • Learns through professional education organizations

  • Makes the entire school a productive learning climate through participation in collegial activities

  • Establishes and maintains a harmonious relationship with fellow staff and parents

  • Attends all meetings as specified by administration

  • Is punctual and adheres to the work schedule assigned

  • Assists with classroom coverage at own site and/or any other site upon request of supervisor and/or administration

  • Communicates clearly and concisely in English, both orally and written

  • Operates a computer and other standard office equipment to meet the demands of the position

  • Establishes and maintains effective working relationships with management, clients, representative of community organizations and other staff members

  • Assists parent activity coordinator in planning, preparing, implementing any and all trainings and activities organized by the program for the benefit of the children and families enrolled

  • Assumes and performs any other additional assignment as directed by the administration in order to ensure the effective servicing the clients in our care

  • In the event of an emergency situation, the Family Worker is to notify the Social Service Specialist immediately. If the Social Service Specialist is not available, the Family Worker is to notify the Associate Director of Family Services

  • Responsible for the overall safety of each child in the GBCA HS/EHS program

  • According to the New Jersey mandated reporting guidelines, any person having reasonable cause to believe that a child has been subjected to abuse or acts of abuse should immediately report this information to the State Central Registry (SCR). If the child is in immediate danger, call 911 as well as 1-877 NJ ABUSE (1-877-652-2873)

Knowledge of:

  1. Principles and practices involving the implementation of a developmentally appropriate methods and practices

  2. Applicable federal, state, and local laws and regulations relating to preschools and child care

  3. Cultural and socio-economic issues relevant to providing appropriate services to special population groups

  4. How student learning is influenced by individual experiences, talents and prior learning, as well as language, culture, family and community values

  5. Characteristics, uses, advantages, and limitations of different types of assessments (criterion-references and norm-references instruments, traditional standardized and performance-based tests, observation systems and assessments of student work) for evaluating how students learn, what they know and are able to do, and what kinds of experiences will support their further growth and development

  6. Basic counseling theories and practices

  7. Modern theories, principles and practices of supervision, including training and staff development

  8. Writing, filing and maintaining concise and accurate reports, correspondence and other written materials


  1. BA Degree in Social Work or related field

  2. Valid NJ driver’s license preferred, local travel is required

  3. Proficient in Microsoft Office Suite or similar computer software.

Physical & Mental Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, stand or bend; talk or hear, both in person and by telephone, use hands to find, handle, feel or operate standard office equipment; reach with hands and arms to lift up to fifty pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee will also work outdoors with children during some part of the day during each season.

Mental Demands:

While performing the duties of this job, the employee is regularly required to use written and oral communication skill; read and interpret date, information, and documents; analyze and solve problems; observe and interpret situations; perform work on multiple, concurrent tasks and constant interruptions; and interact with management, staff, clients, state representatives, and other encountered in the course of work.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may have occasional contact with abusive and/or physically violent clients. If the employee works in a typical office condition, the noise level is generally quiet. If the employee works in a classroom setting, the noise level, at times, will be above a standard noise level.

To Apply Contact:

GBCA Inc., Human Resources 392 Main St. Hackensack, NJ 07601 or



Email along with resume to or Fax to (201) 342-9339

We are an Equal Opportunity Employer (EOE). Equal access to programs, services and employment is available to all persons.

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Greater Bergen Community Action is a 501(c) (3), not-for-profit Community Action Agency. Established in 1967, Greater Bergen is part of a nationwide network of poverty-fighting enterprises which were established as part of the nation’s effort to address the intractable and persistent problem of poverty in America.

Contact Us

GBCA Headquarters
392 Main Street
Hackensack, NJ 07601


Registered 501(c)(3). EIN: 22-1818014