• GBCA

JOB OPPORTUNITY: Enrollment Officer

Title: Enrollment Officer

Reports to: Associate Director of Operations

FLSA: Non-Exempt



Job Responsibilities:

  • Learns and adheres to the philosophy and mandates of Head Start and Early Head Start as outlined in the Performance Standards and the Policies and Procedures of Greater Bergen Community Action.

  • Receives and screens visitors and telephone calls for administrative staff, providing information, directing calls and handling issues that may require sensitivity and confidentiality, and use of sound independent judgment.

  • Provides application, enrollment, selection and tracking processes to Head Start and Early Head Start families.

  • Compile, organize and distribute information related to the above processes throughout the agency and families as required.

  • Verifies applications for income eligibility and follows through on incomplete applications.

  • Creates waiting list based upon regulations established by Performance Standards.

  • Maintains a child transfer list.

  • Maintains complete and accurate enrollment database in Child Plus.

  • Performs translations as needed.

  • Sets up interviews with families and maintains registration check off list.

  • Conducts in person and phone contact with families often involving confidential information.

  • Explains program to applicants to help them understand requirements of application process and to realize benefits of HS/EHS programming.

  • Participates in recruitment events throughout the school year.

  • Updates children’s roster in regards to classroom placement, address and telephone number changes and transfer requests.

  • Works closely with the Social Service and Special Services staff to ensure full enrollment at all sites.

  • Assumes and performs any other additional assignment as directed by the Head Start Director in order to ensure the effective servicing of the clients in our care

  • Responsible for the overall safety of each child in the GBCA HS/EHS program.

  • According to the New Jersey mandated reporting guidelines, any person having reasonable cause to believe that a child has been subjected to abuse or acts of abuse should immediately report this information to the State Central Registry (SCR). If the child is in immediate danger, call 911 as well as 1-877 NJ ABUSE (1-877-652-2873).


Qualifications:

  • Tier One:

  • Bachelor’s degree in social work or related field

  • Professional demeanor and the ability to get along well with others

  • Two years of successful administrative experience

  • Proficient in Word, Excel, Publisher and other computer applications

  • Bilingual a plus

  • Tier Two:

  • High School Diploma

  • Professional demeanor and the ability to get along well with others

  • Two years of successful full time office administrative experience

  • Proficient in Word, Excel, Publisher and other computer applications

  • Bilingual a plus

Knowledge of:

  • Writing, filing and maintaining concise and accurate reports, correspondence and other written materials

  • Record keeping and filing practices and procedures

  • Methods of identifying and assessing social needs

Ability to:

  • Organize, set priorities and exercise sound independent judgment within areas of assigned responsibility

  • Interpret, apply, explain and reach sound decisions in accordance with regulations, policies and procedures

  • Organize and maintain specialized documentation and maintain workable file system.

  • Comprehend and apply laws, regulations, policies and procedures relative to the provision of a day care operation

  • Communicate effectively orally and in writing

  • Prepare clear, concise and accurate reports, correspondence and other written materials

  • Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with volunteers, parents and staff

  • Maintain client and staff confidentiality

  • Utilize agency resources to answer parent questions and referral

  • Provide friendly customer service and engage families to facilitate application process and identify any apparent needs.

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.


Physical Demands:

While performing the duties of this job, the employee is regularly required to sit or stand for long periods; talk or hear, both in person and by telephone, use hands to finger, handle, feel or operate standard office equipment, reach with hands and arms; and lift or move up to fifty pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Mental Demands:

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems, observe and interpret situations; learn and apply new information or skills; perform work on multiple, concurrent tasks; and interact with program management staff, volunteers, representatives of public agencies and community organization and others encountered in the course of work.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The employee may have occasional contact with abusive and/or physically violent clients. If the employee works in typical office conditions, the noise level is generally quiet. If the employee works in a classroom setting, the noise level could be above a standard noise level.

*Note: Employee may be asked to perform other duties or tasks not identified in this list, but which are within the competence of someone with the above skills. The employer reserves the right to modify this job description based upon the company needs.

To Apply Contact:

GBCA Inc., Human Resources 392 Main St. Hackensack, NJ 07601 or

DOWNLOAD APPLICATION HERE

and email along with resume to humanresources@greaterbergen.org or Fax to (201) 342-9339

We are an Equal Opportunity Employer (EOE). Equal access to programs, services and employment is available to all persons.

#enrollmentofficer

Information

gbca logo 2020 white background.png

Greater Bergen Community Action is a 501(c) (3), not-for-profit Community Action Agency. Established in 1967, Greater Bergen is part of a nationwide network of poverty-fighting enterprises which were established as part of the nation’s effort to address the intractable and persistent problem of poverty in America.

Contact Us

GBCA Headquarters
392 Main Street
Hackensack, NJ 07601
201-968-0200

 

Registered 501(c)(3). EIN: 22-1818014